Elevation Church

Guest Experience Director (Concord Campus)

As a Guest Experience Director, your role exists so that every guest can feel seen and known. You’ll lead volunteer teams that support the guest experience on a Sunday, follow-up connections, the volunteer experience, and teams that support the overall campus.

Concord‚ NC Campus Leadership Full-Time

General Responsibilities

  • You’ll assist in the overall leadership of the campus, invest and develop volunteer leaders and teams, who ensure all worship experiences are carried out with excellence.
  • You’ll oversee:
    • Sunday Guest Experience Teams including the Connections Area, Greeters, Ushers, Campus Safety, and Parking.
    • Connections Teams including First Time Guests/Salvation follow up, Campus Care, Campus Interest Items follow up, and Social Media.
    • Volunteer Experience Teams including Volunteer Onboarding, Volunteer Appreciation, and ongoing volunteer leadership development.
    • Campus Support Teams including Operations, Events, Data, Baptisms, Resources, and any church wide initiatives.
  • You’ll facilitate follow up and connection with First Time Guests, anyone who made a decision for Christ, interested in baptism, and anyone interested in getting involved at your campus.

Job Must-Have

  • High-level communication and relational strengths
  • Ability to make sound, critical decisions under pressure
  • Analytical thinking and solution oriented
  • Great attention to detail and time-management skills

Job Nice-To-Have

  • Management experience
  • Experience working or high-level volunteering for a church/non-profit
  • Proficient in Google Drive Suite

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